Zero Data Retention? AI Privacy, Compliance & Shadow AI with Cathy Miron, CEO of eSilo
What really happens to client data when you use tools like ChatGPT—especially if you click “delete” or enable zero-data retention? In this episode, I’m joined by Cathy Miron, CEO of eSilo and a nationally recognized expert in data protection and cybersecurity, to unpack the privacy, security, and governance realities behind modern LLMs. We discuss how litigation and vendor policies can complicate “private” chats, why backups, logs, and engineering choices often outpace contract language, and practical ways lawyers and regulated organizations can use AI without compromising confidentiality or privilege. We cover de-identification workflows, BAAs and vetted tools, API nuances around ZDR, and the human firewall—acceptable-use policies, training, and curbing “shadow AI” with sanctioned, enterprise subscriptions. It’s a candid, pragmatic guide to balancing innovation with risk. These issues are further discussed in an article on the Moral Machine Blog, “The ChatGPT Panopticon: Black Mirror Meets Rule 1.6”
Cathy Miron is a seasoned leader with experience in Fortune 500, small businesses, and non-profits. She is known for her expertise in data protection, cybersecurity, and digital transformation.
She has delivered multi-million dollar improvement programs in large organizations, re-imagined digital customer experiences, and consulted on multiple global security and compliance initiatives.
Cathy can be reached at: https://www.linkedin.com/in/cathytmiron/
